KDA Member Portal — Guide

Pay your annual subscription by M-Pesa or card in under a minute — no forms, no queues.

1. Open Membership from the left-hand menu.
2. Your current-year subscription is listed with its amount. Click Pay.
3. Choose M-Pesa or card and complete the payment on the secure iPay page.
4. You are returned to the portal with a receipt; your status updates immediately.

Every payment you have ever made is on your Membership page with a downloadable receipt.

1. Open Membership.
2. Scroll to your payment history — every subscription and fee you have paid is listed.
3. Click a payment to download its receipt or invoice as a PDF.

Your membership certificate carries a QR code anyone can scan to verify you are a paid-up KDA member.

1. Open Membership.
2. With the current year paid, your digital membership certificate is available to view and download.
3. The QR code on it can be scanned by anyone (a hospital, an insurer, a patient) to confirm you are a paid-up KDA member.

See the CPD points you have earned from KDA activities, by year, with the events that earned them.

1. Open CPDs from the menu.
2. Pick a year to see the CPD points recorded for you and the activities that earned them.
3. Points are awarded automatically when your attendance at a KDA activity is confirmed.

Keep your professional evidence on file so the Secretariat can verify you without chasing paperwork.

1. Open My Evidence.
2. Upload your KMPDC certificate, degree and current practising licence (PDF or image).
3. The Secretariat can then verify you without asking you to send documents again.

Register your facility and, once the Secretariat verifies your KMPDC licence, patients can find you on kda.or.ke.

1. Open My Clinics and click Register a clinic (your membership must be paid up for the current year).
2. Enter the facility name, location (building, street, town, county), contacts, services offered and your KMPDC clinic licence number.
3. Submit. The Secretariat verifies the licence against the KMPDC registry.
4. Once approved, your clinic appears on the public Find a Dentist directory, with the licence number partially masked.

Conferences, CPD sessions and branch activities — RSVP, pay, and keep your tickets in one place.

1. Open Activities to see upcoming conferences, CPD sessions and branch events.
2. Open an event to RSVP; where there is a fee, pay by M-Pesa or card.
3. Your registration and payment are kept under the event for reference on the day.

The Mentorship Hub matches early-career dentists with experienced practitioners by speciality, location and availability.

1. Open Mentorship Hub and choose to join as a mentor or a mentee.
2. Complete the short profile: bio, availability, speciality, interests, certifications and languages.
3. The hub proposes matches by speciality, location and availability; accept a match to start sessions and set goals.

Reach every KDA member: hiring, covering a locum, or selling equipment — post it as a classified.

1. Open Post an Advert.
2. Choose the type — job, locum, equipment or other — and fill in the details.
3. Submit for review. Some advert types carry a small fee, payable in the portal.
4. Once approved it is visible to all members; manage it under My Adverts.

KDA merchandise and member offers, delivered — with your order history under My Orders.

1. Open Store and add items to your cart.
2. Check out with your delivery address and pay by M-Pesa or card.
3. Track the order under My Orders.

List a service you provide — locum cover, lab work, training — and let members book you directly.

1. Open My Services and create a listing describing the service you offer and its price.
2. Members find and book it from the services marketplace.
3. Bookings and earnings appear under Service Sales.

Insurance, pension, indemnity and partner offers negotiated for members are posted on the Notice Board.

1. Open Notice Board.
2. Offers negotiated for members — insurance, pension, indemnity, partner discounts — and Secretariat announcements are posted here.

Lodge a professional complaint or ask the Secretariat for help — and track its progress.

1. Open Complaints and click to raise a new one.
2. Describe the matter; attach any supporting documents.
3. Track its status and the Secretariat’s responses on the same page.

A current phone and email means you never miss a renewal reminder, event or one-time sign-in code.

1. Open Edit Profile.
2. Keep your phone number and email current — they are where renewal reminders, event notices and one-time sign-in codes are sent.

Your 4-digit PIN is yours to set. Change it under Change PIN — and if you forget it, use “Forgot PIN?” at sign-in.

1. Your PIN is a 4-digit code you choose. It is the same every time you sign in — the portal never sends it to you.
2. To change it, open Change PIN from the menu.
3. Forgotten it? On the sign-in page enter your email, then tap “Forgot PIN?” — a one-time code is sent to your email and by SMS, and you set a new PIN.

Tap “Can’t sign in?” on the sign-in page: enter your phone number and a one-time code goes to your email on record.

1. On the sign-in page tap “Can’t sign in?”.
2. Enter the phone number KDA has for you. If it matches your account, a one-time code goes to your email on record and by SMS.
3. Enter the code, set a new PIN, and you are in.
4. If your email has changed or you are not found, send a help request from the same page — the Secretariat will contact you.