| Subject / Question | Detailed Information & Instructions |
|---|---|
| 🔐 ACCOUNT ACCESS & LOGIN SYSTEM | |
| How do I log in to the Members Portal? | The KDA Members Portal is accessible at https://kda.or.ke/portal/members/. The system utilizes a secure OTP (One-Time Password) protocol. To enter, simply provide your registered email address. The portal will then dispatch a unique OTP code to both the email address and the mobile phone number associated with your account for verification. |
| What if I cannot login or forgot my details? |
If you are unable to recall your login credentials, cannot access your account, or fail to receive an OTP, please do not hesitate to reach out to the KDA Secretariat for manual assistance.
Contact Options:
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| 💳 MEMBERSHIP & REGISTRATION | |
| How do I join KDA as a new member? | New members are invited to register via our main website at kda.or.ke/kda-membership/. A standard registration fee of Ksh 5,000 is required for membership. Once payment is confirmed, the system will automatically generate your official Membership Certificate and a Payment Receipt. |
| What are the Membership Categories? | During registration or profile updates, members can select their professional designation from the following specialties: General Dentist, Endodontist, Oral & Maxillofacial Radiologist, Oral & Maxillofacial Surgeon, Oral Pathologist, Orthodontist, Pedodontist, Periodontist, Prosthodontist, Public Health Specialist, or Restorative Dentistry. |
| 🖥️ MANAGING YOUR PORTAL PROFILE | |
| How do I update my personal profile? | After logging in at https://kda.or.ke/portal/members/, you can manage your details by navigating to the top right-hand corner of the screen. Click on the user image icon and select the "Profile" option from the dropdown menu to edit your information. |
| Where are my CPDs, Certificates, and Receipts? |
The portal acts as a digital repository for your professional records:
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| 🆘 SUPPORT & DISCREPANCIES | |
| What if my payment is not reflecting? | In the event that the portal does not reflect a recent payment or update your status immediately, please contact our support team. Official support hours are Monday through Friday, from 9:00 AM to 5:00 PM. Please provide your transaction details to the Secretariat via phone or email for a swift resolution. |