Locked out?
Let's get you back in.

Most sign-in problems come down to one of these — and most are fixed in under a minute.

1
Not sure which email KDA has for you?
Enter your phone number and we'll send a one-time code to the email on record.
2
Know your email but not your PIN?
Go back, enter your email, and tap Forgot PIN? on the next screen.
3
Email changed, or not on the system?
Send a help request — the Secretariat will sort it and call you.

KDA Portal

Can't sign in?

Start with your phone number — it's the quickest way back in.

Enter the mobile number KDA has for you. If we find your account, we'll send a one-time code to your email on record and by SMS.

Know your email but forgot your PIN? Go back, enter your email, then tap “Forgot PIN?” on the PIN screen.

Back to sign in FAQ KDA Website